REI

Retail Salesperson

June - August 2023 • Maple Grove, MN

What I liked

Super chill work environment and everyone, including customers, are extremely patient and willing to work with you to resolve any issues that may come up.

What I wish was different

Better pay for a company that emphasizes the importance of work/life balance.

Advice

Be open to advice from people who have held this position for longer than you, and just be yourself.

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Frontline

August 2021 • Santa Cruz, CA

What I liked

I like the community that REI creates-- being inclusive and non judgmental when you lack experience in a certain field, promoting paid community volunteer hours, paid outside time, etc. I like being able to share my personal outdoor experiences with customers and coworkers.

What I wish was different

I wish that we were not so reliant on our membership conversion rates-- they can impact the hours given based on how well you get people to join. I wish that there was more incentive and rewards based on the selling of memberships. Currently its just an occasional kudos over the radio.

Advice

My advice would be, don't take it personally when you do not get someone to sign up for the membership but at the same time do your best. I would not recommend this job to someone that is not aligned with REI's ideals and goals because it can otherwise feel draining or pointless to try to sell those ideas to other people. Work there because you WANT to work there.

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Retail Salesperson

May - August 2021 • Concord, CA

What I liked

Worked well with my schedule and was applicable to the field I want to enter

What I wish was different

I wish the transferring process between stores would have been easier so I would be able to work in San Diego as well

Advice

Put in your best work and you will get a lot out of the experience

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Sales Associate

April 2017 • Bloomington, MN

What I liked

Literally everything. Inspiring co-workers, AMAZING customers, awesome company values. I work in the camping department and I love hearing all of the cool trips that people are taking. I have outfitted all kinds of people, from taking trips to Antarctica to camping in the backyard with your children. It is absolutely one of the most rewarding jobs I have ever worked. Plus I'm going to be a teacher so I'm sure I will need a part-time job so I never have to quit!

What I wish was different

If I made more money that would be cool but honestly, that is about it.

Advice

Work for a company that makes a difference. Check out what REI is doing for Black Friday #optoutside #opttoact

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sales

January - December 2019 • North Bethesda, MD

What I liked

The environment was spectacular and the customer were Exceptional

What I wish was different

Nothing.

Advice

A life outdoor is a life well lived.

1 One person found this helpful

softgoods specialist

November 2018 • Winter Park, FL

What I liked

What I like about my job is that all of the customers are very friendly.

What I wish was different

Some co-workers don't know how to act like adults so it gets in the way of the job. But that issue has been resolved which is great:)

Advice

If you work in retail always make sure to stay on the customers good side. Relate to them on a personal level, it makes sales a lot higher.

1 One person found this helpful

Operations Specialist

May 2019 • Cary, NC

What I liked

My coworkers are awesome and very helpful and friendly. The management is fantastic and very understanding!

What I wish was different

Honestly, nothing!

Advice

REI is a fantastic company to work for.

1 One person found this helpful

retail

May 2019 • Henderson, NV

What I liked

I loved the atmosphere and the resources they use to train employees.

What I wish was different

I wish there was an REI closer to SUU that I could have transferred to.

Advice

Don't be afraid to apply.

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Retail Salesperson

May 2018 - September 2019 • Lynnwood, WA

What I liked

I liked the communication within the company, as well as the diverse community of coworkers and customers.

What I wish was different

Nothing in particular.

Advice

As an REI salesperson, it is important that you are knowledgeable about products. Customers value and trust your opinion on a product based on experience.

1 One person found this helpful

Stock room employee

June - August 2019 • Reading, MA

What I liked

I enjoyed working for a Co-Op that shares and tries to exhibit my values of environmental stewardship. The community between employees at REI was also enjoyable and part of why I loved working there!

What I wish was different

Advice

1 One person found this helpful

Call Center Service Representative

February - July 2018 • Sumner, WA

What I liked

Lots of training, good wage

What I wish was different

More solid schedule

Advice

It's intimidating at first but it's a lot of fun

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Customer Service Representative

April 2018 • Seattle, WA

What I liked

There was a lot of training that was well spaced so even though things were a little overwhelming at first I felt well prepared and like I had the resources to be successful. It's also pretty awesome that I was able to start a retirement account.

What I wish was different

Advice

1 One person found this helpful

Sales associate

October 2016 • Keizer, OR

What I liked

Friendly coworkers and great community. Responsive managers who are flexible with scheduling.

What I wish was different

Not enough projects, work load could be increased.

Advice

Really try to be genuine with everyone, that's what they really want you to be.

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Cashier

March 2018 • Boise, ID

What I liked

Co-workers, shoppers, management, deals, and flexibility.

What I wish was different

Moved to work in a different part of the store.

Advice

Be on time

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Sales

October 2016 • San Antonio, TX

What I liked

I really love learning about all the outdoor activities you can take on and connecting with the community on all the possibilities to enrich our lives through nature.