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FWS - Student Hours Assistant

VCU Campus Learning Center
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The Science Hub is part of the Campus Learning Center (CLC), and is located on the second floor of VCU's state-of-the-art STEM Building. We serve VCU's STEM community by increasing outside of class learning, breaking down barriers to academic success, and instilling a sense of community among students, faculty and staff. One of our most successful programs is Student Hours: A dedicated time during the week for professors to come to the Science Hub, so that students to ask questions about course content, meet peers in their course, and get to know their professor. 

Student Hours Assistants (SHAs) are an important part of the CLC team. As a SHA, you will be the first point of contact for students, faculty, and staff who come to the Science Hub. SHAs support Science Hub programming, like Student Hours, by providing administrative support and creating a warm and welcoming environment.

Candidates for this position must meet the following minimum requirements to be considered:

  • Have and maintain a cumulative GPA of 3.0 or higher
  • Be enrolled in a STEM major at VCU
  • Commitment to working a full semester

Application

Interested students should apply through Handshake. The application includes the submission of your resume, proof of FWS award, and class schedule. Once you submit your application, the Science Hub Program Manager will review it. If you are selected for an interview, the Science Hub Program Manager will contact you to schedule a virtual interview.

Interviews

Interviews are conversation-based and are expected to take about 30 minutes to complete.

Opportunities and benefits

Opportunities and benefits of working as a SHA include:

  • Building interpersonal, communication and leadership skills
  • Networking with STEM faculty and staff
  • The convenience of an on-campus job in a brand new, state-of-the-art building
  • Hourly pay
  • Working with peers in a supportive work environment

Position Description

$12.00/hour

  • Create a warm and welcoming environment by greeting students, faculty, and staff who come to the Science Hub
  • Assist students with the check-in process to ensure data is collected accurately and efficiently
  • Help students and faculty find one-another in the Science Hub to ensure a pleasant and enjoyable Student Hours experience for all
  • Answer questions about Science Hub programming
  • Complete administrative tasks accurately and in a timely fashion

The preferred candidate for this position will have customer service skills, problem solving skills, experience with administrative work, a strong drive to help others, and a positive, outgoing attitude. Demonstrated interest in STEM education is a plus. 

Students are expected to participate in a mandatory training the Monday before classes start, and to work an average of 8-10 hours per week, within the hours of M-Th 9:00AM-5:00PM. 

If you have questions about this position, please contact the Science Hub Program Manager, Mariah Maxwell, at maxwellmc@vcu.edu.