Sales/Design Internship

GREAT people want to work for GREAT companies! That’s why you should join us! 

L&M Carpet One Floor and Home is currently looking for an Intern with a passion for design and business and a desire to learn new skills. Since establishing in 1969, our mission and passion have, and continue to be, to create an environment that our team can enjoy being a part of, provide ample opportunity for continued success, and to develop a reputation in the community that our team can take pride in! 

About our Internship Position: 

Do you have a flair for design? A passion for people? Self-motivated and detail-oriented? 

Are you interested in learning more about an ever-growing industry and the opportunities for personal professional growth and success? 

This internship will provide an inside look of the day-to-day tasks within various departments at L&M Carpet One Floor and Home with the majority of the time spent assisting and supporting our Sales/Design Consultants. The Sales/Design Consultants assist customers throughout their flooring project from an initial Design Consultation to the completed Installation. Projects include all types of floor-covering (Carpet, Hardwood, Luxury Vinyl, Ceramic/Porcelain, and Laminate), custom showers, custom backsplashes and more. As an intern, the position may require interacting with customers and assisting them with product choices according to their individual needs and desires. Additional roles of the internship include assisting in showroom maintenance and learning about the programs used within the company. 

L&M Carpet One Internship Roles and Responsibilities 

Sales Support: Shadow experienced sales representatives, observe sales techniques, learn how to close sales transactions, and oversee flooring installation projects by communicating with customers to ensure satisfaction. Assist sales representatives with sample selections and presentations, ordering samples, entering customer data, and other various tasks.  

Assisting Customers: Handle customer inquiries via phone, email, or in-person, addressing concerns, scheduling appointments, and following up on orders. 

Inventory Management: Assist in maintaining showroom inventory levels, conducting stock checks, and organizing floor samples and merchandise displays. 

Marketing Support: Assist in executing marketing initiatives such as preparing promotional materials to be displayed in the showroom. Assist in creating content for the company's website, showroom TVs, and social media platforms, including photos, videos, and written posts showcasing flooring products and installations. Assist in designing brochures and other handouts given to customers through all stages of their flooring project.  

Measure Team Support: Shadow measure professional during in-home consultations to observe how drawings are created and used to figure quotes. On-site learning about how various aspects of a home’s construction impacts the purchase and installation for a flooring project. Learn how to create drawings and input products into the Measure Program.  

Product Research: Conduct research on new flooring products, trends, and industry developments to stay updated and provide informed recommendations to customers. 

Administrative Tasks: Assist in administrative duties such as data entry, filing paperwork, and maintaining customer records in the company database. Maintain stock of forms and brochures located in the front desk.  

Visual Merchandising: Help create attractive floor displays, arrange product samples, and maintain the showroom's visual appeal to attract customers. Maintain displays by pulling drops when sent from manufacturers.  

Learning Opportunities: Take advantage of learning opportunities provided by the internship, such as attending training sessions, workshops, and industry events to enhance knowledge and skills related to flooring products and sales techniques. 

Customer Feedback Analysis: Help collect and analyze customer feedback and satisfaction surveys, identifying areas for improvement and suggesting strategies to enhance the customer experience. 

Market Research: Conduct market research to identify potential customer segments, competitor analysis, and emerging trends in the flooring industry to inform marketing and sales strategies. 

Cross-Functional Training: Gain exposure to various departments within the company, such as warehouse operations, finance, or customer service, to develop a well-rounded understanding of floor store operations. 

Compensation: 

This is an unpaid internship opportunity. 

Culture: 

“We are not a team because we work together. We are a team because we respect, trust, and care for each other.” This quote reflects the culture that we have and strive to continue to build upon. 

We are seeking passionate candidates, with a heart to providing happiness and comfort to our clients through transforming their home. 

We believe a positive environment is essential to the success of our team and business. 

Schedule: 

Flexible hours 

20-30 hours per week 

Occasional Saturday shifts (Closed on Sunday) 

Next Steps: 

People are our most important asset, so we only hire GREAT people! If you are ready to become a part of our team, apply today. 

Please submit your updated Resume. 

We encourage prospective candidates to find out more about our company through our website, various social media platforms and even the feedback from our customers housed on review platforms. 

Candidates who meet our selection criteria will be contacted by e-mail or phone for next steps. 

Thank you for your interest in our position. We appreciate the time you have taken to apply with us. 

L&M Carpet One is an Equal Opportunity Employer.